QA Engine is a highly-accurate question answering system that has won the first prize at a quiz competition for AI held at a leading international academic conference for natural language processing. QA Engine analyzes users’ questions in natural language and provides answers promptly.
Automatic responses to users’ questions natural language.
Can also be used as response support system for helpdesk operators.
Use artificial intelligence for sharing work FAQs.
QA Engine is currently used as an automatic response system for a chat support at freee K.K. a leading cloud accounting Saas. By using QA Engine that answers to users’ inquiries quickly during business peaks and outside operation hours, freee has successfully improved customer satisfaction and support service efficiency.
You can create training data from helpdesk interaction data. We have a user interface that makes this process easy.
You can launch the machine learning just by one click. No special knowledge necessary. Deep learning analyzes questions automatically and generates highly-accurate answers.
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